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Privacy Policy

Your privacy (individual users, business customers, partners) is very important to Apix. This Privacy Policy explains how Apix collects, uses and discloses information collected when you interact through the website: Apix.vn. Apix respects and warrants that it will take all necessary measures in its power to protect, manage and control the information it collects in compliance with relevant legal obligations.

I. Changes to this Privacy Policy​

This privacy policy may be updated and adjusted to suit the law and the actual situation from time to time at the discretion of Apix. This privacy policy may be updated and adjusted to suit the law and the actual situation from time to time at the discretion of Apix. Apix will adjust the “Last Updated” date at the top of this document, and provide additional notice by adding a notice to the Apix homepage or by sending you email notifications of material changes. Any changes or modifications will be effective immediately upon their posting on apix.vn and you may waive your right to receive specific notice of such change or modification.

Apix encourages you to review this Privacy Policy whenever you visit the Apix website to stay informed about Apix's information management practices and how you can protect your privacy.

If you do not agree to any changes to this Privacy Policy, you have the right to discontinue using Apix and delete your account on the system. However, Apix does not guarantee obligations to you when your account has been deleted.

II. Information Collected​

Apix may collect certain user information in the following ways:

  1. Information you provide to Apix

    • Apix collects information you provide directly when you visit the Apix website
    • For example, Apix collects information when you interact with Apix, register as an Apix user, create or modify your profile, interact with your Apix online account, access and use Apix Hub, participate in any interactive feature of the Service, participate in an Apix-sponsored event, apply for a role at Apix or request customer support, or interact with Apix via third party’s website
    • The type of information Apix may collect directly from you includes your name, username, email address, photo, address and contact phone number, your preferences in the profile, your employer, job title, transaction data related to your use of the Apix system. Please note that the information you choose to provide in your Apix profile may also be considered Personally/ Organizationally Identifiable Information or considered sensitive information that could identify you as an individual/organization

  2. Information Apix collects when you use the Service When you visit Apix, Apix may automatically collect information when you use the Services. The type of information that Apix captures includes, but is not limited to, the following:

    • Usage Information: Apix monitors the activity of users associated with the Service and may collect information about features and functions used, uploaded or downloaded APIs.
    • Credentials: Apix records information about you when you access and use Apix Hub including Internet Protocol (IP) address, access time, browser type and language, Internet Service Provider (ISP)
    • Device Information: Apix collects information about the device from which you log into the Service, including the hardware model, operating system and version, and unique device identifiers.
    • Information Collected by Cookies: Cookies are small data files stored on your hard drive or in device memory that help Apix improve the Service and user experience and preferences.
    • Third-party cookies: If you sign up for access to Apix using a third-party service, those third-party services may be using cookies that are subject to their own rules and policies. Apix does not control the use of third-party cookies and other tracking technologies.

  3. Information Apix Collects From Other Sources Apix may also obtain information from third parties and combine that information with information that Apix collects through the Service. Any access that Apix may have to such information from a third party service is subject to the Privacy Policy and authorization process determined by that third party service. Apix protects data obtained from third parties according to the practices described in this Privacy Policy, plus any additional restrictions imposed by the data source.

III. Usage of Information Collected​

Apix may use the information collected for the purpose of providing the Services and in accordance with applicable law.

Information may be used for the following purposes:

  • Provide, operate, maintain and improve the Services;
  • Allows you to access and use the Service;
  • Send you technical notices, security alerts, support and administrative notices, and updates to the Service as needed;
  • Provide and deliver the Services and features you request, process and complete transactions, and send you relevant information, including purchase confirmations and invoices;
  • Respond to your comments, questions and requests, and provide customer service and support;
  • Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide news or other information about Apix and its selected partners;
  • Monitor and analyze trends, usage and activities in connection with the Services and for marketing or promotional purposes;
  • Investigate and prevent fraudulent transactions, unauthorized access to the Service and other illegal activities;
  • Personalize and improve the Service, and provide content, features and/or advertising tailored to your interests and preferences, or customize your experience on the Service;
  • Send you push notifications from time to time to keep you updated on Service-related events or activities. If you no longer want to receive these types of communications, you can turn them off at the device level. To ensure you receive appropriate notifications, Apix collects certain information about your device, such as operating system and user-identifying information;
  • Link or combine with other information that Apix receives from third parties to help understand your needs and provide you with better service;
  • For other purposes, Apix will notify you in advance as described in the section “Changes to this Policy”.

IV. Scope of use & Parties with access​

In addition to using information collected within the company for the purposes mentioned above, the information collected is also used by APIX in the following cases:

  1. Third party apps Apix provides you with the opportunity to connect to third-party applications or services through the Service. This Privacy Policy does not apply to your use of such third party applications and services and Apix is not responsible for how such third parties collect, use and disclose your information and data. Apix encourages you to review the privacy policies of such third parties before connecting to or using their applications or services to learn more about their privacy and information security practices.
  2. Law Compliance Apix may disclose your information to third parties if (a) Apix believes that such disclosure is reasonably necessary to comply with any applicable laws, regulations, legal process or requirements of government, (b) to enforce Apix agreements, policies and Terms of Service, (c) to protect the security or integrity of the Service, (d) to protect Apix, its customers of Apix or the public from harmful or illegal activities, (e) in response to an emergency that Apix believes in good faith requires Apix to disclose information to assist in preventing death or serious bodily injury to any person or (f) to any other third party with your prior consent.
  3. Business Transfer Apix may share or transfer your information in connection with or during the negotiation of any merger, sale of corporate assets, financing or acquisition of all or part of Apix's business with another company.
  4. Aggregated or anonymized data Apix may also share aggregated or anonymized information with third parties that do not directly identify you.

V. Security​

While no service is completely secure, Apix takes reasonable steps to help protect information about you from loss, theft, misuse, and access, disclosure, and alteration, and illegal destruction. The servers that store personal information are kept in a controlled environment with limited and managed access.

You may only access your account information and the Services through the use of a personal user ID and password. To protect the security of your personal information, you must keep your password confidential and not disclose it to anyone else. Please notify Apix immediately if you believe your password has been misused. Also, always log out and close your browser when you end your session. Please note that Apix will never ask you to reveal your password in an unsolicited phone call or email.

If you have any questions about the security of your personal information, you can contact Apix at support@apix.vn

VI. Storage time & Your Preferences​

You may update, correct or delete information about yourself at any time by logging into your online account and amending your information or emailing Apix at support@apix.vn.

Apix will retain your personal information for the period necessary to fulfill the purposes set forth in this Notice. If you wish to deactivate your account, please email Apix at support@apix.vn, but note that Apix may retain certain information as required by law or for other users. legitimate business purposes. Apix may also retain archived copies or store information about you for a certain period of time. Apix will respond to your access request within 30 days.

Apix will retain your information for as long as your account is active or as necessary to provide the Services to you. Apix will store and use your information to comply with Apix's legal obligations, resolve disputes, and enforce Apix agreements.

Apix will retain this personal information as necessary to comply with legal obligations, resolve disputes and enforce agreements.

Upon request, Apix will provide you with information about whether or not Apix holds, or processes on behalf of third parties, any of your personal information that is known to Apix. To request this information, contact Apix at support@apix.vn.

Apix uses cookies and other tracking technologies to improve, track, customize, and secure the Apix platform. For the purposes of this Privacy Policy, Apix will refer to all of these technologies as “cookies”. This Privacy Policy provides information about what, by whom, and how these technologies are used at the Apix website and Services. By using apix.vn, you agree to be bound by this Privacy Policy.

A “cookie” is a small file that is sent and stored on your browser or mobile device when you visit a website. Cookies may contain information that can identify the user or device whenever you return to the Service. Apix leverages cookies to track services used, record user preferences, track browser sessions, deliver relevant advertising, and track the pages you visit to improve user experience.

VIII. Community forums and blogs​

The Apix website provides publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected and used by others accessing them.

To request removal of your personal information from Apix blogs or endorsements, contact Apix at support@apix.vn In some cases, Apix may not be able to delete your personal information, in that case, Apix will tell you if Apix is unable to do so and why.

IX. Apix's Policy towards Children​

Apix services are not directed to individuals under the age of 13, so Apix does not knowingly collect personal information from this group of people. If you know that this subject has provided Apix with personal information, please contact Apix at support@apix.vn. If Apix becomes aware that this subject has provided Apix with personal information,

Apix will take steps to delete that information.

X. Complaints​

If you have questions about Apix's handling of your personal information, please contact Apix using the details in the 'Contact Apix' section of this Privacy Policy. Apix will respond to your request within 30 days.

XI. HEAD OFFICE & CONTACT INFORMATION​

Apix is a property under KALAPA JSC. Our head office is located on 2nd Floor, A1-A3 Ecolife Building, No. 58 To Huu, Me Tri Ward, Nam Tu Liem District, Hanoi City, Vietnam.

If you have questions or comments about this Privacy Policy, please contact Apix at: support@apix.vn.